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Management Information Systems

7th edition

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technology strategy

Is Amazon’s Strategy “Go”-ing Anywhere?

April 3, 2017 By Kenneth Sousa

Amazon has been the focus of several of my blogs and quotes.  Why?  Amazon is a business organization that is a leader to leverage technology so tightly into their business strategy. Maybe more than any other business in the US history.  So many successes, new business models and achievements. In … [Read more...] about Is Amazon’s Strategy “Go”-ing Anywhere?

Filed Under: Business Information Systems, Software, Strategic Uses, Systems Planning/Development Tagged With: amazon, competitive advantage, disruptive technology, IT Strategy, operational strategy, technology strategy

Why does the auto collision repair process have to be as stressful as the accident?

April 28, 2016 By Kenneth Sousa

Why does the auto collision repair process have to be as stressful as the accident? by Cynthia Zammarelli, MBA Candidate Has the insurance adjuster seen my vehicle yet? When will my car be done? What is the status of the repair? Am I going to get stuck with rental charges? Where are the parts … [Read more...] about Why does the auto collision repair process have to be as stressful as the accident?

Filed Under: Business Information Systems, Strategic Uses Tagged With: customer experience, technology strategy

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Latest Posts

Artificial Intelligence — The Challenge of Earned Intelligence and Technology Integration (Part III)

Now that we have completed the first two periods of the artificial intelligence discussion, now for … [Read More...] about Artificial Intelligence — The Challenge of Earned Intelligence and Technology Integration (Part III)

Artificial Intelligence — The Challenge of Earned Intelligence and Technology Integration (Part II)

I hope you enjoyed the "first period" of this blog article. If you have not read it, you can click … [Read More...] about Artificial Intelligence — The Challenge of Earned Intelligence and Technology Integration (Part II)

Artificial Intelligence – The Challenge of Earned Intelligence and Technology Integration

Artificial intelligence is on the train track.  The wave has begun in the arena.  It cannot be … [Read More...] about Artificial Intelligence – The Challenge of Earned Intelligence and Technology Integration

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